Side-by-side comparison
Appointfy vs Acuity Scheduling
Acuity Scheduling is a feature-rich tool with deep Squarespace integration. Appointfy takes a different approach: WhatsApp-first, simpler, and less expensive.
Side-by-side comparison
Feature
Appointfy
Acuity Scheduling
WhatsApp-native booking
Squarespace integration
Per-staff scheduling
Custom intake forms
via WhatsApp templates
yes (web form)
Reminders
WhatsApp
email/SMS
Stripe + Square + PayPal
Stripe
Stripe + Square + PayPal
Starting price
$19/mo
$20/mo
Customer CRM
Recurring appointments
Mobile experience
WhatsApp-native
Web + apps
Why service businesses switch from Acuity to Appointfy
1
WhatsApp converts better than web widgets
Outside North America, customers respond to WhatsApp messages 3-5x more often than web booking forms. Acuity's website-centric model leaves bookings on the table.
2
Simpler for the customer
No website to load, no form to fill. Just a chat. The 27-second WhatsApp booking flow outperforms the 90-second web widget flow.
3
Single-vendor simplicity
Appointfy bundles WhatsApp, booking, payments, reminders, and CRM into one product. No need to assemble Acuity + Squarespace + Mailchimp + a separate WhatsApp tool.
When Acuity is the right choice
- You already use Squarespace for your website and want native scheduling integration.
- Your customers expect a polished web booking widget on a website rather than WhatsApp.
- You need PayPal as a payment option (Appointfy supports Stripe only).