Why clinics choose Appointfy
Built for the asymmetric reality of clinical scheduling.
Per-service durations
5-minute follow-ups, 60-minute consultations, 90-minute procedures β each with its own time slot. The patient sees only what fits.
Per-doctor scope
Each practitioner has their own services, hours, and time off. Patients book only with the right doctor for their need.
Reminders patients actually read
WhatsApp reminders are read within minutes. SMS gets ignored. Email goes to spam. The right channel matters.
Patient record that builds itself
Visit history, last visit, no-show count β all updated automatically. The receptionist focuses on people, not paperwork.
How clinics use Appointfy
Recall reminders
Six-month follow-ups go out automatically over WhatsApp. Patients book directly from the message. No more lost recalls.
Urgent slot management
Reserve daily urgent slots that aren't visible to online booking. The receptionist assigns them when an emergency calls.
Telemedicine integration
Online consultations auto-generate Google Meet links. The link arrives on WhatsApp before the appointment.
Frequently asked questions
Is WhatsApp compatible with patient privacy regulations?
WhatsApp messages are end-to-end encrypted. Compliance depends on what data you store and your local regulations. Discuss with a compliance advisor for specifics.
Can patients still call?
Yes. Online booking is additive β phone bookings continue to work. Most patients self-serve once given the option.
What about insurance verification?
Appointfy captures patient information; insurance verification still happens through your insurance system.
How long does setup take?
15-20 minutes for a multi-doctor practice. Adding patients can be done over time as they book.