The smartest way to book appointments
Your customers book through WhatsApp or Instagram — no apps, no signups. You manage everything from one beautiful dashboard
7 days free · Cancel anytime
Built for service businesses
Everything you need to run a service business
We focused on the four hours a week you spend rescheduling on chat — and turned them into the most automated part of your day.
Customers book on WhatsApp
Your customers send a message — Appointfy auto-replies with a personalized booking link. They pick a slot in seconds. No app downloads, no signups.
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Instagram DM booking
Connect your IG Business account and accept bookings from the same DMs you already reply to.
Smart calendar
Visual day and week views. Drag to reschedule. No double-bookings, ever.
Staff approval
Your team approves bookings with one WhatsApp tap. Owner stays in control.
Auto reminders
Automatic WhatsApp reminders before every booking. No-shows drop dramatically.
vs. industry avg.
Customer CRM
Every customer's visit history, total spend, no-show count, and notes — automatically.
Three steps Sixty seconds
From customer's first message to confirmed booking — fully automated.
Customer messages you
00:00On WhatsApp or Instagram DM. They don't need an account, an app, or even your booking page URL.
We send a personalized link
+ 03sNo chatbot, no back-and-forth. One personalized link with your services, staff and live availability — pre-filled with their name.
You approve. Done.
+ 55sYour team gets a WhatsApp approval request. One tap to approve or reject. Customer is notified instantly.
📅 NEW APPOINTMENT 👤 Taylor Hayes 📞 +44 7700 900145 ✂️ Balayage & Cut 💰 €145 🗓 Today · 16:30 ✅ Completed: 14 ⏳ Upcoming: 2 ⚠️ No-shows: 0 ❌ Customer cancels: 0
Simple, transparent pricing
Start with a 7-day free trial. Cancel anytime. No hidden fees.
Studio
For small growing teams
- Unlimited appointments
- WhatsApp + Instagram DM booking
- Smart calendar
- Per-staff Google Calendar sync
- Customer CRM + no-show tracking
- Stripe payments + prepayment
- Custom message templates
Every plan includes every feature. Only the staff cap changes.
Tu escritorio de reservas completo, dentro del chat
Appointfy convierte WhatsApp e Instagram en un sistema de reservas completo y CRM para salones, clínicas y cualquier negocio de citas. No somos un chatbot: enviamos a cada cliente un enlace de reserva personal, luego te entregamos su historial completo para que decidas sobre cada solicitud.
No un chatbot
Nunca detenemos ni atrapamos a las personas en un bucle de bot. Una respuesta envía un enlace de reserva personal, respaldado por un CRM real.
👋 Thanks for contacting Studio Nova!
Tap below to pick a time that works for you.
Need help? Just reply to this message.
Decide con contexto completo
Antes de aceptar o rechazar, ve las visitas pasadas, ausencias y reservas activas de cada cliente, o déjalo auto-aprobar.
WhatsApp e Instagram
Recibe reservas de DMs de WhatsApp e Instagram, todo en un solo lugar.
Aprueba a tu manera
El personal confirma desde WhatsApp o Telegram: cada miembro elige el canal que prefiere.
Ajusta todo
El tiempo de recordatorios, enfriamiento, horas de trabajo y días festivos son todos tuyos para configurar, y puedes activar o desactivar el bot en cualquier momento.
Prepago opcional
Conecta Stripe para tomar depósitos por servicio: requiérelo en algunos, mantén otros gratis.
Calendario y análisis
Cada miembro del personal sincroniza su Google Calendar, y tú rastreas las estadísticas de clientes y salones en tiempo real.
Vista previa antes del lanzamiento
Ve exactamente lo que tus clientes experimentarán antes de que salgas en vivo.
Cada mensaje, en tus palabras
Edita cada mensaje que reciben los clientes y tradúcelo a cualquier idioma: confirmaciones, recordatorios, todo. Un control total que ninguna otra app de reservas ofrece.
Reservas manuales también
¿Prefieres agregar una tú mismo? Crea citas directamente desde el panel de control.
Un precio, cada función
Cada plan incluye cada función. Solo pagas por el número de empleados, nunca por una función.
API oficial, cero riesgo de baneo
Construido sobre la API oficial de WhatsApp. Sin soluciones grises, sin baneos de números, nunca.
Sin app para descargar
Tu escritorio de reservas vive dentro del chat que tus clientes ya usan: nada que instalar.
FAQ
Questions, answered
7 days free · Cancel anytime
Appointfy is a WhatsApp and Instagram-integrated appointment booking and CRM platform for service businesses. Customers book through chat; staff approve with one tap from WhatsApp.
When a customer messages your WhatsApp Business number, Appointfy auto-replies with a personalized booking link. The customer picks a slot; your staff approves it on WhatsApp.
No — and we built it precisely because chatbots fail. Chatbots fake conversations, misread what customers want, loop endlessly, and quietly drive people away — costing you bookings. Appointfy never 'chats'. It instantly sends one personalized link with your real services, staff and live availability. The customer books in seconds, and a real person — you — approves every appointment. No scripts, no dead ends.
No. Your customers book through WhatsApp or Instagram DM — apps they already use daily. Nothing to download.
Yes — every plan includes a 7-day free trial. You can connect WhatsApp, add staff, and start accepting bookings immediately.
Hair salons, barber shops, beauty studios, spas, medical clinics, dental offices, therapy practices, tutoring services, pet groomers, and many more.
All major credit and debit cards through Stripe. Annual plans also support cryptocurrency.