WhatsApp · Instagram · Calendar · CRM

The smartest way to book appointments

Your customers book through WhatsApp or Instagram — no apps, no signups. You manage everything from one beautiful dashboard

7 days free · Cancel anytime

Built for service businesses

Hair Salons
Barber Shops
Beauty Studios
Medical Clinics
Dental Offices
Pet Grooming
Spa & Wellness
Tutors
Features

Everything you need to run a service business

We focused on the four hours a week you spend rescheduling on chat — and turned them into the most automated part of your day.

6 modulesv2.6 · 2026
Most loved feature
01 · CHAT BOOKING

Customers book on WhatsApp

Your customers send a message — Appointfy auto-replies with a personalized booking link. They pick a slot in seconds. No app downloads, no signups.

Do you have any free slots this week?

👋 Thanks for contacting Studio Nova!

Tap below to pick a time that works for you.

Need help? Just reply to this message.

Book appointment
02 · DM BOOKING

Instagram DM booking

Connect your IG Business account and accept bookings from the same DMs you already reply to.

12 new DMs today
4 already booked themselves
03 · SCHEDULE

Smart calendar

Visual day and week views. Drag to reschedule. No double-bookings, ever.

04 · APPROVAL

Staff approval

Your team approves bookings with one WhatsApp tap. Owner stays in control.

Approve
Reject
05 · REMINDERS

Auto reminders

Automatic WhatsApp reminders before every booking. No-shows drop dramatically.

−68%no-shows
vs. industry avg.
06 · CUSTOMER CRM

Customer CRM

Every customer's visit history, total spend, no-show count, and notes — automatically.

T
Taylor Hayes
12 visits · €1,840 · 0 no-shows
VIP
How it works

Three steps Sixty seconds

From customer's first message to confirmed booking — fully automated.

1

Customer messages you

00:00

On WhatsApp or Instagram DM. They don't need an account, an app, or even your booking page URL.

2

We send a personalized link

+ 03s

No chatbot, no back-and-forth. One personalized link with your services, staff and live availability — pre-filled with their name.

3

You approve. Done.

+ 55s

Your team gets a WhatsApp approval request. One tap to approve or reject. Customer is notified instantly.

Your team's WhatsApp — one tap to approve
14:02
S
Studio Nova
online

📅 NEW APPOINTMENT 👤 Taylor Hayes 📞 +44 7700 900145 ✂️ Balayage & Cut 💰 €145 🗓 Today · 16:30 ✅ Completed: 14 ⏳ Upcoming: 2 ⚠️ No-shows: 0 ❌ Customer cancels: 0

14:02
✅ Approve
❌ Reject
Message
Pricing

Simple, transparent pricing

Start with a 7-day free trial. Cancel anytime. No hidden fees.

SOLO PLAN1 staff member

Solo

Perfect for solo professionals

$19/month
Start free trial
Same features in every plan
  • Unlimited appointments
  • WhatsApp + Instagram DM booking
  • Smart calendar
  • Per-staff Google Calendar sync
  • Customer CRM + no-show tracking
  • Stripe payments + prepayment
  • Custom message templates
Most popular
STUDIO PLAN5 staff members

Studio

For small growing teams

$49/month
Start free trial
Same features in every plan
  • Unlimited appointments
  • WhatsApp + Instagram DM booking
  • Smart calendar
  • Per-staff Google Calendar sync
  • Customer CRM + no-show tracking
  • Stripe payments + prepayment
  • Custom message templates
BUSINESS PLAN20 staff members

Business

For larger teams

$99/month
Start free trial
Same features in every plan
  • Unlimited appointments
  • WhatsApp + Instagram DM booking
  • Smart calendar
  • Per-staff Google Calendar sync
  • Customer CRM + no-show tracking
  • Stripe payments + prepayment
  • Custom message templates

Every plan includes every feature. Only the staff cap changes.

Informazioni su Appointfy

Il tuo intero desk di prenotazione, all'interno della chat

Appointfy trasforma WhatsApp e Instagram in un sistema di prenotazione completo e CRM per saloni, cliniche e ogni attività di appuntamenti. Non siamo un chatbot — inviamo a ogni cliente un link di prenotazione personale, poi ti forniamo la loro storia completa così puoi decidere su ogni richiesta.

Tutte le funzioni incluseWhatsApp · InstagramUn solo prezzo
L'idea di fondo

Non un chatbot

Non facciamo mai attendere o intrappolare le persone in un loop di bot. Una risposta invia un link di prenotazione personale, supportato da un vero CRM.

Can I book a haircut for Friday?

👋 Thanks for contacting Studio Nova!

Tap below to pick a time that works for you.

Need help? Just reply to this message.

Book appointment
02 / 13

Decidi con pieno contesto

Prima di accettare o rifiutare, vedi le visite passate, le assenze e le prenotazioni attive di ogni cliente — oppure lascia che si approvi automaticamente.

NEW APPOINTMENT
👤 Taylor Hayes
✂️ Balayage
💰 €145
🗓️ Tue · 13:00
✅ Completed: 12⏳ Upcoming: 1⚠️ No-shows: 0❌ Cancels: 0
Approve
Reject
03 / 13

WhatsApp & Instagram

Ricevi prenotazioni dai DM di WhatsApp e Instagram, tutto in un unico posto.

04 / 13

Approva a modo tuo

Il personale conferma da WhatsApp o Telegram — ogni membro sceglie il canale che preferisce.

Approve
Reject
05 / 13

Regola tutto

Il timing dei promemoria, il cooldown, gli orari di lavoro e le festività sono tutti tuoi da impostare — e puoi attivare o disattivare il bot in qualsiasi momento.

Remind2h
Cooldown12h
06 / 13

Pagamento anticipato opzionale

Collega Stripe per richiedere depositi per servizio: richiedilo su alcuni, mantieni altri gratuiti.

Deposit · Haircut
€20.00
07 / 13

Calendario & analisi

Ogni membro del personale sincronizza il proprio Google Calendar, e tu tracci le statistiche dei clienti e del salone in tempo reale.

08 / 13

Anteprima prima del lancio

Vedi esattamente cosa sperimenteranno i tuoi clienti prima di andare live.

Solo su Appointfy

Ogni messaggio, con le tue parole

Modifica ogni messaggio che ricevono i clienti e traducilo in qualsiasi lingua — conferme, promemoria, tutto. Un controllo totale che nessun'altra app di prenotazione offre.

10 / 13

Prenotazioni manuali anche

Preferisci aggiungerne una tu stesso? Crea appuntamenti direttamente dalla dashboard.

11 / 13

Un prezzo, ogni funzionalità

Ogni piano include ogni funzionalità. Paghi solo per il numero di membri del personale — mai per una funzionalità.

12 / 13

API ufficiale, zero rischio di ban

Costruito sull'API ufficiale di WhatsApp. Nessun workaround grigio, nessun ban di numero — mai.

Cloud APIVerified
13 / 13

Nessuna app da scaricare

Il tuo desk di prenotazione vive all'interno della chat che i tuoi clienti usano già — niente da installare.

WhatsApp · Instagram

FAQ

Questions, answered

7 days free · Cancel anytime

  • Appointfy is a WhatsApp and Instagram-integrated appointment booking and CRM platform for service businesses. Customers book through chat; staff approve with one tap from WhatsApp.

  • When a customer messages your WhatsApp Business number, Appointfy auto-replies with a personalized booking link. The customer picks a slot; your staff approves it on WhatsApp.

  • No — and we built it precisely because chatbots fail. Chatbots fake conversations, misread what customers want, loop endlessly, and quietly drive people away — costing you bookings. Appointfy never 'chats'. It instantly sends one personalized link with your real services, staff and live availability. The customer books in seconds, and a real person — you — approves every appointment. No scripts, no dead ends.

  • No. Your customers book through WhatsApp or Instagram DM — apps they already use daily. Nothing to download.

  • Yes — every plan includes a 7-day free trial. You can connect WhatsApp, add staff, and start accepting bookings immediately.

  • Hair salons, barber shops, beauty studios, spas, medical clinics, dental offices, therapy practices, tutoring services, pet groomers, and many more.

  • All major credit and debit cards through Stripe. Annual plans also support cryptocurrency.